Privacy Policy

Last Updated: October 20, 2026

At Craze Cart, accessible at https://crazecart.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

Payment Information

Payments may be processed through third-party payment providers. We generally do not store complete payment card details on our servers. Payment providers handle payment information according to their own privacy and security policies.

Technical Information

When you visit our website, we may collect information such as your IP address, browser type, device information, pages visited, and website usage data through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Confirm purchases and provide order updates.

  • Respond to customer inquiries and support requests.

  • Process eligible returns, refunds, and cancellations.

  • Improve our website, products, and shopping experience.

  • Detect fraud, prevent unauthorized transactions, and protect website security.

  • Comply with applicable legal and regulatory obligations.

  • Send promotional communications where permitted by law and subject to your preferences.

3. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment gateways and payment processors.

  • Delivery and logistics companies.

  • Website hosting, technology, and analytics providers.

  • Customer support and communication services.

  • Government authorities or law enforcement agencies when required by applicable law.

These parties may process information only as necessary for their relevant services or legal obligations.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, improve website performance, understand visitor activity, and support security.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required, we will seek consent before using non-essential cookies or similar tracking technologies.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer service, accounting, dispute resolution, and legal compliance.

When information is no longer required, we will delete it or anonymize it where appropriate, subject to applicable legal retention requirements.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information associated with you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Raise a grievance or privacy-related complaint.

  • Request information about how your personal information is handled.

To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing your request.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. These services have their own privacy policies and practices.

Craze Cart is not responsible for the privacy practices of independent third-party websites. We encourage you to review their policies before providing personal information.

9. Children's Privacy

Our website is intended for general shopping by adults and other users legally permitted to make purchases. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Marketing Communications

We may send order-related messages and service notifications necessary to fulfil your purchases.

Promotional emails or messages will be sent where permitted by applicable law. You may opt out of promotional communications using the unsubscribe option, where available, or by contacting us directly. Opting out of promotions will not prevent essential order or service communications.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology, or applicable laws.

Any revised policy will be published on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Store Name: Craze Cart

Email: crazecartaccessories@gmail.com

Phone: +91 8891266094

Website: https://crazecart.in

We will review privacy-related inquiries and respond within a reasonable timeframe in accordance with applicable law.

13. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations in India, including relevant data protection and consumer protection requirements, as applicable.

Nothing in this policy is intended to limit any rights available to individuals under applicable law.