Terms of Service

Last Updated: October 20, 2026

Welcome to Craze Cart. These Terms of Service govern your access to and use of our website, https://crazecart.in, and the products and services offered through it.

By accessing our website or placing an order, you agree to these terms. If you do not agree, please discontinue use of our website.

1. About Craze Cart

Craze Cart is an online shopping store offering products across various categories, including electronics, fashion, home accessories, kitchen accessories, and other consumer products.

Store Name: Craze Cart
Website: https://crazecart.in
Email: crazecartaccessories@gmail.com
Phone: +91 8891266094

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are under the legal age required to make a purchase independently, you must use the website with the involvement of a parent or legal guardian, as applicable.

You agree to provide accurate and complete information when creating an account or placing an order.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and availability.

However:

• Product colours and appearance may vary depending on your screen and device settings.

• Product images may be illustrative unless otherwise stated.

• Product availability may change without notice.

• We reserve the right to correct genuine errors in product descriptions or pricing, subject to applicable law and any orders already accepted.

If a material error affects your order, we will take appropriate steps to notify you and provide a lawful resolution.

4. Pricing and Payments

All prices and applicable charges will be displayed on the website at checkout.

• Prices and offers may change without prior notice, except where an order has already been accepted or applicable law requires otherwise.

• Any applicable shipping fees, taxes, or other charges will be disclosed as required.

• Payments may be processed through third-party payment gateways.

• You must provide accurate billing and payment information.

• An order may be held or cancelled where payment fails or a transaction is reasonably suspected to be fraudulent, subject to applicable law.

We do not guarantee that every payment method will be available for every order.

5. Orders and Order Acceptance

When you place an order, you submit a request to purchase the selected products.

An order confirmation message does not necessarily mean the order has been finally accepted. Order acceptance may depend on payment authorization, product availability, and verification.

We may decline or cancel an order where reasonably necessary due to stock shortages, pricing or listing errors, suspected fraud, or delivery restrictions. If payment has already been collected for a cancelled order, an appropriate refund will be initiated.

We will not use this clause to avoid obligations imposed by applicable consumer protection laws.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time communicated at checkout or in order updates.

Delivery times are estimates and may be affected by courier delays, weather, operational disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and reachable contact details. Please contact us promptly if you notice an error in your shipping information.

Any delivery restrictions or additional shipping charges will be communicated where applicable.

7. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our Return and Refund Policy, available on our website.

Please review that policy before placing an order.

Nothing in these Terms of Service removes any mandatory rights you may have under applicable Indian consumer protection laws, including rights relating to defective, damaged, deficient, or incorrectly supplied products.

8. User Accounts and Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account, subject to applicable law.

You agree to notify us promptly if you suspect unauthorized access to your account.

We may suspend or restrict access where reasonably necessary to protect customers, prevent fraud, or maintain website security, in accordance with applicable law.

9. Acceptable Use

You agree not to:

• Use our website for unlawful, fraudulent, or misleading activities.

• Attempt to gain unauthorized access to our systems or other users' accounts.

• Introduce malicious code, viruses, or harmful software.

• Interfere with the website's operation or security.

• Copy, reproduce, or commercially exploit website content without permission, except where permitted by law.

• Submit false information or misuse promotional offers.

We may take reasonable action to address violations of these terms.

10. Intellectual Property

Unless otherwise stated, the website's branding, logos, design elements, text, graphics, and other original content are owned by or licensed to Craze Cart.

You may not reproduce, distribute, modify, or commercially use this material without prior permission, except as permitted by applicable law.

Third-party product names, trademarks, and logos remain the property of their respective owners.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, courier companies, and external websites.

We do not control independent third-party websites and are not responsible for their content or policies. Your use of third-party services may be subject to their separate terms and privacy policies.

This provision does not exclude any responsibility that cannot lawfully be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Craze Cart will not be responsible for indirect or consequential losses arising from the use of our website where such exclusion is legally permitted.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.

Consumers retain their statutory rights and remedies.

13. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our services, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable law.

14. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business, services, or applicable legal requirements.

Updated terms will be published on this page with a revised date. Changes will apply as permitted by applicable law and will not override rights that have already accrued to customers.

15. Governing Law and Disputes

These terms are governed by the laws of India.

Any disputes will be handled by the appropriate courts or dispute-resolution forums with jurisdiction under applicable law. Nothing in this section restricts a consumer's statutory right to approach a competent consumer dispute-redressal authority.

16. Contact Information

For questions about these Terms of Service, orders, or our website, please contact us:

Store Name: Craze Cart
Email: crazecartaccessories@gmail.com
Phone: +91 8891266094
Website: https://crazecart.in

We will make reasonable efforts to respond to customer inquiries promptly.

By using Craze Cart, you acknowledge that you have read these Terms of Service and agree to the terms applicable to your use of our website.