Shipping Policy

Last Updated: October 20, 2026

At Craze Cart, we aim to deliver your orders safely and conveniently. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website, https://crazecart.in.

1. Shipping Coverage

We aim to deliver products across serviceable locations in India. Delivery availability depends on your PIN code, courier service coverage, and product availability.

Please enter your correct delivery address and PIN code during checkout to check whether delivery is available in your area.

2. Order Processing Time

Orders are generally processed within 1–3 business days after order confirmation and successful payment, where applicable.

Business days exclude Sundays and public holidays. Processing may take longer during sales, holidays, or periods of unusually high order volume.

You will be notified if a significant delay affects your order, where appropriate.

3. Estimated Delivery Time

Estimated delivery times are as follows:

• Local deliveries: Approximately 2–5 business days after dispatch.

• Other serviceable locations in India: Approximately 3–10 business days after dispatch.

• Remote locations: Delivery may take additional time depending on courier availability.

These are estimates only and are not guaranteed delivery dates. Actual delivery times may vary based on your location, courier operations, weather, and other circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on the delivery location, order size, product weight, and applicable promotions.

If free shipping is offered, the relevant eligibility conditions will be displayed on the website or during checkout.

5. Order Tracking

Where tracking is available, we will provide tracking information through email, SMS, WhatsApp, or another appropriate communication channel.

You can use the tracking details to check the status of your shipment.

Please allow some time for tracking information to become available after dispatch.

6. Delivery Address

Customers are responsible for providing an accurate and complete shipping address, PIN code, and contact number.

Craze Cart cannot guarantee successful delivery if the information provided is incorrect or incomplete. If you notice an error, contact us as soon as possible. Address changes may not be possible after dispatch.

7. Delayed or Undelivered Orders

Delivery delays may occur due to courier disruptions, weather conditions, public holidays, high order volumes, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will help check the shipment status and advise you on the next steps.

8. Damaged, Missing, or Incorrect Items

If your package arrives damaged, contains an incorrect product, or appears to be missing an item, please contact us within 48 hours of delivery, preferably with photographs or videos of the package and its contents.

We will review the issue and arrange an appropriate resolution in accordance with our Return and Refund Policy and applicable law.

Please retain the original packaging until the issue is resolved.

9. Failed Delivery and Returned Shipments

A delivery may fail if the recipient is unavailable, the address is incorrect, or the courier cannot reach the customer.

Where possible, the courier may attempt redelivery. If a shipment is returned to us, we may contact you to arrange redelivery or discuss an appropriate refund, depending on the circumstances and applicable law.

Any additional shipping charges will be communicated before they are applied, where applicable.

10. Order Cancellation

You may request cancellation before your order is dispatched. Once the order has been dispatched, cancellation may no longer be possible, and the applicable return process may apply.

For eligible prepaid cancellations, refunds will be initiated to the original payment method or handled through another lawful method agreed upon where appropriate.

11. Shipping Policy Changes

Craze Cart may update this Shipping Policy to reflect changes in delivery operations, courier services, or applicable legal requirements.

The latest version will be published on this page with its updated revision date.

12. Contact Us

If you have questions about shipping, tracking, or delivery, please contact us:

Store Name: Craze Cart

Email: crazecartaccessories@gmail.com

Phone: +91 8891266094

Website: https://crazecart.in

We will make reasonable efforts to assist you with your shipping-related concerns.

Thank you for shopping with Craze Cart. We appreciate your trust and look forward to serving you.